Journals
Books
Articles by keyword customer relations
Application of multi-agent technology in client management in ASEAN regional banks

Do Thi Quyen1, Le Hung Ninh2, O. B. Anikin3, E. N. Smirnov4

1–4 State University of Management (Moscow, Russia)
1 doquyen.ictu@gmail.com, 2 lehungninh.ch20bkdtm@gmail.com, 3 Ob_anikin@guu.ru, 4 smirnov_en@mail.ru

Development of an information management system based on modern web technologies on the example of CRM

E.Y. Bolshakov1, V.O. Novitsky2

1,2 ROSBIOTECH (Moscow, Russia)
1 emil.bolshakov@mail.ru, 2nvo60@mgupp.ru