Journals
Books
Articles by keyword customer
Consumers satisfaction level - measurement as a basis of educational activities - improvement
Ju. Y. Cheremukhinа
MANAGEMENT SYSTEM FOR MEASUREMENT OF SATISFACTION LEVEL OF CONSUMERS OF UNIVERSITY'S SCIENCE-INTENSIVE ACTIVITY
J.Y. Cheremukhina
Information support of design process of navigation equipment of customers GLONASS/GPS
M.A. Konovalov
The Creation of the all-Russian Official Website for the State (Municipal) Procurement as one of the Stages of the Formation of Federal Contract System
A.I. Lukashov
The creation of the fuzzy cognitive maps and artificial neural network in cloud computing system for an assessment of information risks
I.V. Mashkina, A.U. Sentsovа, E.S. Stepanova
Modeling and Design of customer after sale product management system
I.N. Sinitsyn - Dr. Sc. (Eng.), Professor. E-mail: sinitsin@dol.ru
A.S. Shalamov - Dr. Sc. (Eng.), Professor. E-mail: a-shal5@yandex.ru
Stochastic CALS-technologies for highly available aftersale product management systems
I.N. Sinitsyn - Dr. Sc. (Eng.), Professor, Head of Department, Institute of Informatics Problems of FRC CSC RAS (Moscow). E-mail: sinitsin@dol.ru A.S. Shalamov - Dr. Sc. (Eng.), Professor, Consultant, Institute of Informatics Problems of FRC CSC RAS (Moscow). E-mail: a-shal5@yandex.ru
Order of interaction «the developer - the manufacturer» during the order fulfillment of wafers with micro-circuits dices on an outside factory
K.K. Doroshevich - Dr. Sc. (Eng.), Professor A.V. Doroshevich - Student, Bauman Moscow State Technical University; Engineer, JSC «A.L. Mints Radiotechnical Institute» (Moscow) E-mail: adoroshevich@rti-mints.ru
Application of multi-agent technology in client management in ASEAN regional banks

Do Thi Quyen1, Le Hung Ninh2, O. B. Anikin3, E. N. Smirnov4

1–4 State University of Management (Moscow, Russia)
1 doquyen.ictu@gmail.com, 2 lehungninh.ch20bkdtm@gmail.com, 3 Ob_anikin@guu.ru, 4 smirnov_en@mail.ru

Development of an information management system based on modern web technologies on the example of CRM

E.Y. Bolshakov1, V.O. Novitsky2

1,2 ROSBIOTECH (Moscow, Russia)
1 emil.bolshakov@mail.ru, 2nvo60@mgupp.ru