V.M. Artyushenko - Dr. Sc. (Eng.), Professor, Head of Department of Information Technology and Management Systems, Technological University (Korolyov, Moscow region). E-mail: artuschenko@mail.ru V.I. Volovach - Dr. Sc. (Eng.), Associate Professor, Head of Department of Information and Electronic Service, Volga Region State University of Service (Togliatti). E-mail: volovach.vi@mail.ru