350 rub
Journal Information-measuring and Control Systems №12 for 2009 г.
Article in number:
The Rating Evaluation System to Monitor Quality for Call Center Operations and the Application "Cell Rating" to Compute Basic Metrics
Authors:
P. P. Kuznetsov, M. A. Golikov, V. P. Richkov
Abstract:
Various kinds of telemedical systems are considered. Experience of introduction of telemedical consultations on an example of northern regions is described. The further steps of development of a telemedical network functioning in the conditions of northern gegions are presented. In the article it is justified that the further development of a telemedicine probably only in integration of telemedical systems of real time and telemedical systems off-line.
Pages: 54-59
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