K.A. Orlov

Due to development of digital technologies and occurence of multimedia environments and interactive services in Russia there appeared the multiservice communications service providers who provide the whole spectrum of modern digital television and telecommunication services. Within the program of Russia-s transition to digital TV and radio broadcasting the main accent becomes on increase of services quality level. Thereupon the question of an estimation of digital television services quality level is actual. This work consider the integrated approach to an estimation of digital television services quality from the point of view of three aspects of quality - user's, technical and administrative. The estimation method is based on a quantitative estimation by the multiservice operator of a complex of broadcasting technical parameters and providing of services in aggregate with an estimation the consumer of quality of given services. The developed quality coefficient system of services can be used both at current quality assurance, and at an estimation and a choice of service providers. The system is comprehensible to any types of the modern market operators. The operators self-appraisal of activity by means of the developed system increase services quality level.