350 rub
Journal Dynamics of Complex Systems - XXI century №4 for 2022 г.
Article in number:
Study of approaches and methods for assessing quality when creating interfaces for software applications
Type of article: scientific article
DOI: 10.18127/j19997493-202204-04
UDC: 004.514-6
Keywords: Method quality assessment software product standard quality characteristic user interface criterion usability expert assessment
Authors:

V.O. Novitsky1, A.S. Ivanov2

1,2 FSBEI HE ROSBIOTECH (Moscow, Russia)
 

Abstract:

Formulation of the problem. In Russia, the process of digitalization of the school education system is actively underway, so the problem of developing educational applications is of particular relevance. One of the most important tasks in the process of developing a software product is designing simple and understandable interfaces, assessing their quality, taking into account the characteristics of users, environment and technology.

Target. Consider existing approaches and methods for assessing the quality of the user interface and determine the most important criteria for assessing the quality of the interface of educational applications for younger students.

Results. The analysis of indicators and methods for assessing the quality of software products in accordance with international and Russian standards is given. Formal methods for assessing the quality of an interface, heuristic methods for assessing quality, methods for assessing usability, as well as existing methods for assessing the ergonomics of interfaces are considered.

The created classification of methods for assessing the quality of user interfaces is presented. The most important criteria for evaluating the interface of educational applications for younger students are determined: "comprehensibility" and "ease of input".

Practical significance. The results of the study (the classification of methods for assessing the quality of user interfaces developed by the authors, the key criteria for assessing the quality of the interface of educational applications for younger students determined as a result of the study) may be of interest both to specialists involved in the design of interfaces of electronic educational resources, and for specialists involved in evaluating their quality.

Pages: 39-50
For citation

Novitsky V.O., Ivanov A.S. Study of approaches and methods for assessing quality when creating interfaces for software applications. Dynamics of complex systems. 2022. V. 16. № 4. P. 39−50. DOI: 10.18127/j19997493-202204-04 (in Russian).

References
  1. GOST 28195-89. Ocenka kachestva programmnyh sredstv. URL: http://gostrf.com/normadata/1/4294826/4294826593.pdf (Data obrashcheniya: 15.07.2022) (in Russian).
  2. GOST R ISO/MEK 9126-93. Ocenka programmnoj produkcii. Harakteristiki kachestva i rukovodstva po ih primeneniyu. URL: http://gostrf.com/normadata/1/4294818/4294818258.pdf (Data obrashcheniya: 15.07.2022) (in Russian).
  3. GOST R ISO/MEK 25010–2015. Sistemnaya i programmnaya inzheneriya. Trebovaniya i ocenka kachestva sistem i programmnogo obespecheniya (SQuaRE). Modeli kachestva sistem i programmnyh produktov. URL: https://standartgost.ru/g/GOST_R_ISO/MEK_25010-2015 (Data obrashcheniya: 15.07.2022) (in Russian).
  4. GOST R ISO 9241-11-2010. Ergonomicheskie trebovaniya k provedeniyu ofisnyh rabot s ispol'zovaniem videodisplejnyh terminalov (VDT) CHast' 11. Rukovodstvo po obespecheniyu prigodnosti ispol'zovaniya. URL: https://docs.cntd.ru/document/1200082718 (Data obrashcheniya: 15.07.2022) (in Russian).
  5. Myshenkov K.S., Pavlov P.A., Tonoyan S.A. Klassifikaciya standartov v oblasti kachestva informacionnyh sistem i programmnyh sredstv. Radiopromyshlennost'. 2017. № 4. S. 151–162. URL: https://www.elibrary.ru/item.asp?id=30562306 (Data obrashcheniya: 01.09.2022) (in Russian).
  6. Kontrol'nyj spisok interfejsa. Analiticheskaya platforma «Forsajt». URL: https://help.fsight.ru/ru/mergedProjects/knowledgebase/ 01_fore/knowledgebase_kb000020.htm (Data obrashcheniya: 15.07.2022) (in Russian).
  7. Burkov E.A., Nazarenko N.A., Osipovich V.S., Paderno P.I., YAshin K.D. Ergonomicheskaya ekspertiza i proektirovanie pol'zovatel'skih interfejsov: Ucheb. posobie. SPb.: Izd-vo SPbGETU «LETI». 2017. 48 s. URL: https://studfile.net/preview/16439013/ (Data obrashcheniya: 15.07.2022) (in Russian).
  8. Raskin Dzh. Interfejs: novye napravleniya v proektirovanii komp'yuternyh sistem. SPb.: SimvolPlyus, 2007. 272 s. URL: https://www.4italka.ru/nauka_obrazovanie/tehnicheskie_nauki/129607/fulltext.htm (Data obrashcheniya: 15.07.2022) (in Russian).
  9. Golovach V.V. Dizajn pol'zovatel'skogo interfejsa. Iskusstvo myt' slona. 2010. 94 s. URL: https://leadmachine.ru/wp-content/uploads/ 2013/library/user_interface_design.pdf (Data obrashcheniya: 15.07.2022) (in Russian).
  10. Ben Shneiderman The Eight Golden Rules of Interface Design. URL: http://www.cs.umd.edu/~ben/goldenrules.html (Data obrashcheniya: 15.07.2022)
  11. Golovach V.V. Kriterii ergonomichnosti dizajna. Doklad na World Usability Day Russia 21. URL: https://www.fabuza.ru/blog-post/kriterii-ergonomichnosti-dizayna (Data obrashcheniya: 15.07.2022) (in Russian).
  12. Novozhilova V. Obzor 20 metodov UX-issledovanij ot NNGroup: kakoj metod vybrat' i kogda. URL: https://ux-journal.ru/top-20-metodov-ux-ui-issledovanij-ot-nngroup.html (Data obrashcheniya: 15.07.2022) (in Russian).
  13. System Usability Scale (SUS) Score Calculator. URL: https://stuart--cunningham-github-io.translate.goog/sus/ (Data obrashcheniya: 15.07.2022)
  14. Myshenkov K.S. Metodika obosnovaniya vybora CASE-sredstv dlya analiza i proektirovaniya sistem upravleniya predpriyatiyami. Innovacii. 2013. № 10. S. 33–43. URL: https://maginnov.ru/assets/files/volumes/2013.10/metodika-obosnovaniya-vybora-CASE-sredstv-dlya-analiza-i-proektirovaniya-sistem-upravleniya-predpriyatiyami.pdf (Data obrashcheniya: 01.09.2022) (in Russian).
  15. Myshenkov K.S., Simonov M.F., Korostelyov V.M. Obosnovanie vybora programmnyh sredstv modelirovaniya baz dannyh. Dinamika slozhnyh sistem – XXI vek. 2020. T. 14. № 2. S. 77–83. DOI:10.18127/j19997493-202002-09. URL: http://radiotec.ru/ru/journal/Dyna­mics_of_Difficult_Systems%E2%80%93XXI_century/number/2020-2/article/19587 (Data obrashcheniya: 01.09.2022) (in Russian).
  16. Myshenkov K.S., Simonov M.F., Guzilov A.V. Obosnovanie vybora programmnyh sredstv postroeniya funkcional'nyh modelej informacionnyh sistem. Dinamika slozhnyh sistem – XXI vek. 2020. T. 14. № 4. S. 38–45. DOI: 10.18127/j19997493-202004-04. http://radiotec.ru/ru/journal/Dynamics_of_Difficult_Systems%E2%80%93XXI_century/number/2020-4/article/19419 (Data obrashcheniya: 01.09.2022) (in Russian).
  17. Ivanova G.S. Tekhnologiya programmirovaniya: ucheb. dlya vuzov. M.: Izd-vo MGTU im. N.E. Baumana. 2002. 320 s. URL: https://bstudy. net/724957/informatika/tehnologiya_programmirovaniya_ (Data obrashcheniya: 15.07.2022) (in Russian).
  18. Krasil'nikova I. Interfejs 6+: principy razrabotki UX/UI dlya detej. [Elektronnyj resurs]. URL: https://tproger.ru/articles/ux-ui-for-children/ (Data obrashcheniya: 15.07.2022) (in Russian).
  19. Smorodinskij S.S., Batin N.V. Sistemnyj analiz i issledovanie operacij. Minsk: BGUIR, 2009. 64 s. URL: https://libeldoc.bsuir.by/bitstream/ 123456789/1095/2/Smorodinskii_2009.pdf (Data obrashcheniya: 15.07.2022) (in Russian).
  20. Vasil'eva D. Interfejsy dlya tekh, kto eshche ne chitaet. Principy proektirovaniya detskogo UX-UI. URL: https://habr.com/ru/company/ uchi_ru/blog/516356/ (Data obrashcheniya: 15.07.2022) (in Russian).
  21. Yablonski Dzh. Zakony UX-dizajna. SPb.: BHV-Peterburg. 2022. 160 s. (in Russian).
Date of receipt: 12.10.2022
Approved after review: 26.10.2022
Accepted for publication: 21.11.2022